If you choose to become a Redmorph member, the only information that we collect is a username that you create, the email address that you provide, and the limited payment history linked to the username/email/password (collectively, this is called your “Panel Information” and is visible to you at any time through the User Portal). If you wish to remain anonymous, you can do so. This information is retained for up to 90 days after the membership is canceled. If we need to contact you regarding the Site, the Service, or your account, your email may be used to contact you. If you send us an e-mail, we will retain it and any response we make in order to handle any follow-up questions you may have, and to measure how effectively we address your concerns. We retain this limited information only for as long as is necessary depending on the reason for your submission. In addition, we keep the default user-agent sent by your web browser and IP address history for the past 90 days. This is to ensure that your username and password have not been compromised and to prevent malicious activity. If we detect that you are accessing the Member Portal from a different device or location, you may be required to go through our additional authentication process to ensure it’s really you.
In order to help ensure our proxy and VPN services are functioning properly, we look at aggregate traffic information at all our server locations. This does not have any personally identifiable information about you or any member. Additionally, when a member reports a suspect website on the SpyderWebTM inside our browser controller, only the IP address of the suspect website and the URL they are linked to is transmitted to Redmorph. We do not track or store the sender’s information.
We only use session cookies when you visit the Site. A cookie is a small, unique text file that a website can send to your computer hard drive when you visit a website. Session cookies expire when you close your browser. Cookies allow us to provide visitors to our Site with certain conveniences, such as remembering your login details and hence delivering content specific to your membership.
Occasionally we may work with consultants, contractors, and auditors to help us with overall improvement on several fronts. As such we may share your Panel Information and other non-personally identifiable information with these parties in limited circumstances, and from time to time, we may share this information to assist us in providing operational or research activities on our behalf. There are a few, rare circumstances when we may have to share some or all of your Panel Information either to obey the law or protect our rights. We may share this information only to comply with laws or legally enforceable requests, to uphold our own rights with members or third parties, or to prevent harm to others and their property in an emergency situation. In all instances, we will only share the minimum information necessary to meet the immediate need.
Redmorph maintains reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of any information that you disclose to us. However, due to the nature of the internet and computer systems, no transmission of data over the internet is guaranteed to be completely secure, regardless of our best intentions. As such, we cannot ensure or warrant the security of any information you transmit to us.
In the event we go through a business transition, such as a merger, being acquired by another company, bankruptcy, or selling a portion of our assets, your Panel Information may be part of the assets transferred.
We may retain your information for no longer than 90 days after you cancel your subscription or longer if required by law.
We want to let you know that it currently is our policy not to knowingly collect personal information on any person under age 13. If this policy ever changes, we will revise this Policy and will comply with the requirements of the Children's Online Privacy Protection Act, which include providing notice and choice to each child's parent or guardian before collecting personal information.If you are under 18, you may purchase our Services at our Site only with involvement of a parent or guardian.
850 Cranberry Woods Dr.,
Cranberry Township, PA 16066