For our Android app, we collect the apps (both system and non-system)
package name and app’s manifest, as well as the background network
activity of these apps. This data cannot be used to identify the user
as we do not index this data to any personally identifiable user tags
such as your device ID, email or canvas fingerprinting. This data
allows us to scan the device to ensure the right privacy profiles are
downloaded and applied for each app as well as the right regional
tracker library is downloaded and applied for best performance.
All our apps and browser extensions run locally on the user’s
device and stores all logs on the user’s device for displaying stats.
These logs are cleared daily as part of our local house-keeping
routine on our apps.
If you send us an e-mail to our support
group, we will retain it and any response we make in order to handle
any follow-up questions you may have, and to measure how effectively
we address your concerns. We retain this limited information only for
as long as is necessary depending on the reason for your submission.
There are opportunities where you may elect to provide us with
personally identifiable information, such as your name, email address,
or other personally identifiable information about yourself. You can
do so through the forums, customer service emails or blogs that are
offered through the Site from time to time. It is always up to you to
determine whether you provide any information that can personally
identify you. None of this information is required to access the Site
or use the Services. Any information you transmit online in such blogs
or forums will be made public once you post it and we cannot control
(nor are we responsible for) the use any third party may make of such
information. You should understand that any information that you
submit on any public forum or blog through the Site is not and cannot
be treated as confidential by us, and is not subject to this Privacy
Policy. Your participation on these blogs and forums is voluntary, and
you consent to full public disclosure of any personally identifiable
information that you submit through such venues.
In order to help ensure our proxy and VPN services are functioning
properly, we look at aggregate traffic information at all our server
locations. This does not have any personally identifiable information
about you or any member. Additionally, when a member reports a suspect
website on the SpyderWebTM inside our browser controller, only the IP
address of the suspect website and the reported URL is transmitted to
Redmorph. We do not track or store the sender’s information. For our
Android app, we collect completely anonymized data on device and app
attributes and app background network behavior. This helps us ensure
our tracker libraries and device profiles are accurate and provide up
to date protection to the user. None of this data is personally
identifiable to the user. This data is not shared or sold with other
3rd parties.
We only use session cookies when you visit our Website. A cookie is a
small, unique text file that a website can send to your computer hard
drive when you visit a website. Session cookies expire when you close
your browser. Cookies allow us to provide visitors to our Site with
certain conveniences, such as remembering your login details and hence
delivering user specific content on your membership.
We may make small, inconsequential changes to this policy with or
without notice to you, so you’re encouraged to review the policy from
time to time. Substantive changes to this policy will be emailed to
users who subscribe to the Disconnect newsletter or to those who
submit a request to
support@redmorph.com.
You can contact us at
support@redmorph.com if you
have any questions about this policy.
